Privacy Policy

Last updated: 6/12/2026

Template — review before publishing. This is placeholder legal copy and has not been reviewed by counsel.

1. Introduction

CAMS LLC (“we,” “our,” or “us”) operates MyTrialFile. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

Email address
Name (optional)
Password (stored encrypted)
Organization details

2.2 Payment Information

Payments are processed by Stripe, our third-party payment processor. We do not store your full payment card details on our servers. See Stripe’s privacy policy for how they handle payment data.

2.3 API Usage Data

When you use our API, we collect:

API requests and responses
Request timestamps
API key usage statistics
IP addresses and error logs

3. How We Use Your Information

Provide, maintain, and improve the Service
Process transactions and manage your subscription
Send technical notices, updates, and security alerts
Respond to your questions and support requests
Monitor usage patterns and detect fraudulent activity
Comply with legal obligations

4. Information Sharing

We may share your information with service providers who perform services on our behalf (authentication, payment processing, cloud hosting), when required by law, in connection with a business transfer, or with your consent. We do not sell your personal information.

5. Data Security

We use appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and secure API key storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide the Service and to meet legal obligations. When you close your account we delete or anonymize your data except where retention is legally required.

7. Your Rights

Depending on your location you may have the right to access, correct, delete, or port your personal information, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at privacy@mytrialfile.com.

8. Children’s Privacy

The Service is not intended for children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page and we will update the “Last updated” date above.

10. Contact Us

Questions about this policy? Email privacy@mytrialfile.com or write to CAMS LLC, Virginia, United States.